Insights
Insights on engagement, retention and acquisition from ClearConnect.

Today’s trade unions and professional bodies are able to achieve levels of member service that would previously have been unimaginable without extensive support teams and huge operational budgets. A modern CRM combined with the latest association management systems (AMS) is able to automate so much of the daily workload that it’s easy to slip into a complete reliance on digital communication.

The Spectrum Services team has delivered exceptional membership administration services for some of the most prestigious membership organisations for over 20 years. To compliment our brilliant customer service and offering we’ve transformed ‘Spectrum’ and developed a new name, brand identity and proposition